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REMCo’s Mission is:
REMCo's mission is to provide cost effective and efficient gas Retail Market Administrator services to our Members, to develop these services, and to engage in further Western Australian energy market developments for the benefit of our Members.
REMCo’s Values are:
- Trust in our staff and our business partners;
- Honesty at all times;
- Fairness in all dealings, and
- Integrity in all choices
REMCo’s Vision is that:
- The Retail Market Administrator services for the Western Australian gas market will be:
- operated in a cost-effective and efficient manner;
- governed by a Board of Directors comprising a majority of industry appointed Directors but including at least two Independent Directors, one of whom shall be the chair; and
- based on a clear set of Rules that are effective for a Western Australian-only operation.
- REMCo will engage in energy market developments in Western Australia to offer any synergies available for the benefit of Members.
Organisational Objectives:
To maintain stakeholder satisfaction for the provision of Retail Market Administrator services to the Western Australian gas market.
To position the Company so that:
- the Company is fully resourced to continue its Western Australian operations in a manner that is consistent with the Mission;
- Western Australian gas market participants have confidence that the gas retail market administration services will continue to be provided efficiently and cost effectively; and
- the Company is in a position to provide additional energy market administrator services to Western Australia for the benefit of its Members.
Approach:
REMCo will do this by:
- delivering low cost, stable gas market operations for Western Australia; and
- where possible, influencing the direction of Western Australian energy market developments in a manner that suits REMCo's members.
This approach is supported by:
- strong partnerships with our outsourcing partners that include incentives for:
- achieving compliance with the Retail Market Rules (the "Rules");
- providing value for money; and
- improving the cost effectiveness and efficiency of the Western Australian gas market;
- balanced and consistent enforcement of compliance with the Rules.
- balanced and consistent consideration of Western Australian energy market development opportunities;
- a strong focus on cost management, and only pursuing market development opportunities that deliver a clear commercial or competition benefit; and
- regular stakeholder liaison to ensure that there is accord regarding market development initiatives at state and national levels, and to identify opportunities for improvement before they escalate as issues with our service delivery.
REMCo’s Guiding Principles are:
- where possible, to seek to minimise the costs of participating in the Western Australian gas retail market;
- to seek gas retail market arrangements that deliver benefits to gas consumers;
- to facilitate and promote forms of convergence in the operation of energy markets;
- to minimise barriers to entry for new gas retail market participants;
- to ensure fair, reasonable and commercially sustainable cost recovery arrangements;
- to ensure the provision of gas retail market services necessary to meet the needs of the gas retail market; and
- to review and enhance services during the operation of the gas retail market arrangements.
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